Privacy Policy

Effective Date: January 17, 2025

Welcome to Tech in Agric (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, techinagric.com (the “Website”). We are committed to protecting your personal data and respecting your privacy in compliance with the General Data Protection Regulation (GDPR).

1. Data We Collect

We may collect and process the following categories of personal data:

a. Information You Provide Directly

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Billing address, credit/debit card details (processed securely through third-party payment processors).
  • Inquiry Details: Any personal data you provide when contacting us or filling out forms on the Website.

b. Automatically Collected Information

  • Technical Data: IP address, browser type, operating system, and device information.
  • Usage Data: Pages viewed, time spent on the Website, and links clicked.
  • Cookies: Data collected via cookies or similar tracking technologies. See our [Cookie Policy] for more information.

c. Third-Party Data

  • If you interact with us through social media platforms or third-party services, we may collect publicly available information from those platforms.

2. How We Use Your Data

We use your data to:

  • Process and fulfill orders for our submersible solar-powered water pumps.
  • Respond to inquiries and provide customer support.
  • Send marketing communications (with your consent).
  • Improve our Website, products, and user experience.
  • Comply with legal and regulatory obligations.

3. Legal Basis for Processing

Under GDPR, we process your personal data based on the following lawful grounds:

  • Contractual Necessity: To fulfill a contract with you, such as processing your order.
  • Consent: When you have provided explicit consent (e.g., for marketing communications).
  • Legitimate Interests: For purposes such as Website analytics, fraud prevention, and improving our services.
  • Legal Obligations: To comply with legal or regulatory requirements.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers: Third-party vendors that assist in Website hosting, payment processing, delivery services, and marketing.
  • Legal Authorities: When required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of business assets, your data may be transferred to the new owner.

All third parties with whom we share your data are contractually obligated to comply with GDPR and ensure the protection of your data.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Specific retention periods include:

  • Order Information: Retained for 7 years for tax and accounting purposes.
  • Marketing Data: Retained until you withdraw your consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction. These measures include:

  • Encrypted data transmission using SSL.
  • Secure servers and firewalls.
  • Regular security audits and updates.

Despite our best efforts, no system can guarantee absolute security. If you suspect a data breach, please contact us immediately at mayowaoke100@gmail.com.

7. Your Rights

As a user within the European Economic Area (EEA), you have the following rights under GDPR:

  • Access: Request a copy of your personal data.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your data (subject to legal or contractual obligations).
  • Restriction: Request limited processing of your data.
  • Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: Withdraw previously given consent for data processing.

To exercise these rights, contact us at mayowaoke100@gmail.com. We will respond to your request within one month, as required by GDPR.

8. Cookies and Tracking Technologies

We use cookies to enhance your experience on our Website. You can control or disable cookies via your browser settings. For more details, refer to our [Cookie Policy].

9. International Data Transfers

As a UK-based business, your data may be transferred to countries outside the EEA. When doing so, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by the European Commission.
  • Transfers to entities in countries with adequate data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on our Website with the “Effective Date” clearly indicated.

11. Contact Information

For questions, concerns, or to exercise your rights under this Privacy Policy, please contact us:

By using our Website, you agree to the terms of this Privacy Policy. Thank you for trusting Tech in Agric with your data.